Server maintenance

Hardware failure

If any hardware malfunctions occur, contact technical support for assistance.

Applying security patches

Although there are efforts made to minimize the risk for security breaches on the appliance, updates to core OS components may be necessary. It is recommended that updates are not installed unless technical support advises or assists. For more information, contact technical support.


Customers are entitled to upgrades provided that maintenance is active. For further instructions, contact technical support.

Backing up the Replicator

The Replicator database can be backed up and restored using the backup and restore interactive mode commands.