Server Maintenance

Hardware Failure

If any hardware malfunctions occur, contact technical support for assistance.

Applying Security Patches

Although efforts are made to minimize the risk for security breaches on the appliance, updates to core OS components may be applied. It is recommended that updates are not installed unless technical support advises or assists. For more information, contact technical support.


Customers are entitled to upgrades provided that maintenance is active. For further instructions, contact technical support.

Backing up the Flow Replicator

The Flow Replicator database can be backed up and restored using the backup and restore Interactive Mode commands.