Team collaboration

Team collaboration#

To support the growing scale and complexity of enterprise environments, the Plixer One Platform (Core or Enterprise) includes multiple functions that enable greater efficiency in collaborative processes and workflows:

  • Save custom reports and allow other members to access/re-run them at any time

  • Email reports directly to concerned parties or export them for use in external systems

  • Compile alarm details and/or reports into collections for review/investigation by multiple team members

  • Assign one or more notification actions (including email alerts) to alarm policies through customizable notification profiles.

Overview#

Scrutinizer includes multiple features and functions that are designed to streamline the sharing of network and incident information between members and teams.

Saved reports#

Scrutinizer reports function as a customizable network visibility interface, where you can continuously filter, drill down, and pivot to different report types to monitor specific network elements or identify problem points. Once a report configuration is saved, other users can be given access (through user groups) to re-run it or add it to their dashboards.

Hint

A saved report can also be used to set up a scheduled email report to automatically run and email the report to any number of users at regular intervals.

Report/notification emails#

Once an email server has been configured, Scrutinizer can be set to send alerts and reports directly to user inboxes:

Hint

Both email report types also include a link to run the report in the Scrutinizer web interface. PDF and/or CSV copies of the report may also be attached.

Collections#

Collections are compilations of alarm/event data or reports that are assigned to specified users for review, analysis, or resolution. In addition, collections can be viewed by other users, who are able to add annotations directly to the collection item’s details and/or engage in discussions via threaded notes/comments.

Hint

While reviewing a collection, a user can click on individual items to quickly jump to more detailed views.

Important

Collections are part of the Plixer One Enterprise solution. Contact Plixer Technical Support for more information.

Workflows#

The following workflow(s) show how the Plixer One Platform can drive more efficient collaborative workflows through various functions:

Sharing information via collections

The network team discovers suspicious traffic and wants to share the information with an independently operating security team. Instead of exporting the information and sending it via email, they create a collection containing the relevant reports and/or alarm data that can be accessed by other Scrutinizer users at any time.

Workflow

  1. From the Alarm Monitor view or Report page associated with the suspicious traffic, create a new collection from the Manage Collections submenu (star button) and set it as the active collection.

Tip

To use an existing collection instead, click the star button and select the collection from the menu.

  1. To add an item after the active collection has been set, click the star button from any relevant alarm/event information view or report, and then click it a second time, after it has been replaced with a +.

  2. Repeat the previous step to add additional items to the collection.

All Scrutinizer users can access existing collections via the Investigate > Collections page of the web interface. When inspecting a collection, users can add notes to the individual items or for the collection itself.

Hint

The default view of the Collections page displays all collections that have been assigned to the current user. To see other collections, switch to the Other Collections tab of the page.

Collections that are no longer relevant can be deleted by selecting them from the main Collections page and clicking the Delete button.

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