Action types

Each notification profile can be configured with one or more actions.

When an event/alarm is generated, all actions under the notification profile assigned to it are triggered (unless exceptions/filters are defined).

A notification profile can be configured with one or more of the following action types, in any combination:

• Email event details

• Output event details as a logfile

• Forward event details to a specified host as a CEF notification, SNMP Trap, or syslog

• Run a custom script that uses event details

• Create a ServiceNow ticket

• Automatically acknowledge the event

Note

Notifications will only be processed when the alarm policy status is set to Active or Store. Notifications will not be processed for alarm policies with Inactive status.